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Enhanced Due Diligence (EDD) is an extra verification step required under AML and CFT regulations. It confirms that a user’s activity, source of funds, and transaction purpose are legitimate. EDD reviews usually complete in 24 to 48 hours.

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When EDD is triggered

EDD can be triggered for both Onramp (Payin) or Offramp (Payout) flows when any of the following occur:
Transaction milestone threshold reachedSuspicious activity or red flag indicator detectedUser requests to increase daily limit to a higher tier

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Documents required for EDD

The documents required depend on the declared purpose of the user’s crypto activities.

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Possible EDD failure reasons

Under the “Prohibition of Tipping Off” clause in FIU India’s AML/CFT guidelines, we may not be able to share exact reasons for EDD failures. Disclosing specific reasons could allow users to manipulate documents or responses to bypass compliance checks.
Common internal reasons for EDD failure (not shared with customers):
  • Submitted documents appear forged or edited
  • Bank statements are inconsistent with the declared source of income
  • Bank statements are inconsistent with the Income Tax Return (ITR)
  • Frequent cash deposits in submitted bank statements
  • Bank statement provided for a different account than the one declared
  • Supporting documents do not match the declared purpose for a higher limit request
  • Frequent involvement in P2P trading activities (especially Offramp)
  • Source of funds could not be confirmed from bank statements
  • Source of funds appears suspicious
  • Law enforcement inquiries or flags raised during EDD checks
  • Suspicion that the user’s crypto or bank account is operated by a third party
  • Any suspicious activity or red flag indicator triggered
This list is not exhaustive.