Status Reference

Customer Status

Available States

State Description
UNVERIFIED Initial state for newly created customer accounts
PROCESSING Customer's KYC verification is being processed
VERIFIED Customer has completed KYC verification successfully
FAILED Customer verification failed or account has been suspended

Status Flow

UNVERIFIED PROCESSING VERIFIED FAILED

Status Colors

The flow diagrams use the following color coding:

  • Green (#4CAF50): Success/Completed State
  • Red (#FF5252): Failed/Error State
  • Orange (#FFA726): Reversed/Refunded State

Bank Verification Status

Available States

State Description
PROCESSING Bank verification is in processing
VERIFIED Bank account or UPI ID successfully verified
FAILED Bank account or UPI ID verification failed

Status Flow

PROCESSING VERIFIED FAILED

Quotation Status

Available States

State Description
LINKED Quotation is associated with an order and ready for processing
UNLINKED Quotation exists but is not associated with any order
EXPIRED Quotation has exceeded its validity period and cannot be used

Status Flow

UNLINKED LINKED EXPIRED

Payout Status

Available States

State Description
PROCESSING The payout is currently being processed through our system
SUCCESS The payout has been successfully completed and funds have been transferred to the beneficiary
FAILED The payout has failed due to issues like insufficient funds or invalid account details
REFUNDED The payout amount has been successfully reversed and returned to the source account (if applicable)
CANCELLED The payout has been cancelled

Status Flow

PROCESSING SUCCESS FAILED REFUNDED CANCELLED

Payin Status

Available States

State Description
PROCESSING The payin is currently being processed through our system
SUCCESS The payin has been successfully completed and funds have been transferred to the beneficiary
FAILED The payin has failed due to issues like insufficient funds or invalid account details
REFUND_INITIATED The refund has been initiated for this payin
REFUNDED The payin amount has been successfully reversed and returned to the source account (if applicable)
ON_HOLD The payment is put on hold, suggesting that the user has been flagged

Status Flow

PROCESSING SUCCESS FAILED REFUND_INITIATED REFUNDED ON_HOLD

EDD Verification Status

Available States

State Description
VERIFIED EDD successfully verified
FAILED EDD verification failed

Status Flow

PROCESSING VERIFIED FAILED