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This page provides a comprehensive list of all possible status values and their transitions for payouts, quotations, and customers in our platform.

Customer Status

Available States

StateDescription
UNVERIFIEDInitial state for newly created customer accounts
PROCESSINGCustomer’s KYC verification is being processed
VERIFIEDCustomer has completed KYC verification successfully
FAILEDCustomer verification failed or account has been suspended

Status Flow

Status Colors

The flow diagrams use the following color coding:
  • Green (#4CAF50): Success/Completed State
  • Red (#FF5252): Failed/Error State
  • Orange (#FFA726): Reversed/Refunded State

Bank Verification Status

Available States

StateDescription
PROCESSINGBank verification is in processing
VERIFIEDBank account or UPI ID successfully verified
FAILEDBank account or UPI ID verification failed

Status Flow

Quotation Status

Available States

StateDescription
LINKEDQuotation is associated with an order and ready for processing
UNLINKEDQuotation exists but is not associated with any order
EXPIREDQuotation has exceeded its validity period and cannot be used

Status Flow

Payout Status

Available States

StateDescription
PROCESSINGThe payout is currently being processed through our system
SUCCESSThe payout has been successfully completed and funds have been transferred to the beneficiary
FAILEDThe payout has failed due to issues like insufficient funds or invalid account details
REFUNDEDThe payout amount has been successfully reversed and returned to the source account (if applicable)
CANCELLEDThe payout has been cancelled

Status Flow

Payin Status

Available States

StateDescription
PROCESSINGThe payin is currently being processed through our system
SUCCESSThe payin has been successfully completed and funds have been transferred to the beneficiary
FAILEDThe payin has failed due to issues like insufficient funds or invalid account details
REFUND_INITIATEDThe refund has been initiated for this payin
REFUNDEDThe payin amount has been successfully reversed and returned to the source account (if applicable)
ON_HOLDThe payment is put on hold, suggesting that the user has been flagged

Status Flow

EDD Verification Status

Available States

StateDescription
VERIFIEDEDD successfully verified
FAILEDEDD verification failed

Status Flow